Measuring Team Performance
Organizations that have made the transition from traditional work groups to team have discovered many benefits along the way — better decisions, greater commitment, and improved quality, to name a few. One of the challenges, however, has been realigning performance measurement systems to match the new team structures. This guidebook answers that challenge by presenting valuable tools to gauge team effectiveness on two critical fronts: the team’s work outcomes, and the operating dynamics of the team itself.
Why Read This Guidebook
As organizations flatten or streamline from many layers of bosses to team structures, team leaders and members find that they must perform many management duties. They need to learn about problem-solving techniques, data collection methods, and meeting effectiveness. These changes also call for new ways to measure performance. Teams rarely know how to check their own strengths and evaluate their skills. Measuring the effectiveness of a team that sets goals, assigns duties, and schedules its own work, calls for a different mindset and new tools. Traditional methods of performance measurement simply do not work.
Measuring Team Performance provides practical methods for teams to evaluate their performance, dynamics, and effectiveness.
Who Should Read This Guidebook?
- Team leaders and members of new teams
- Task forces
- Well-established teams
When and How To Use This Guidebook?
Ideally, goals and measures are set when a team forms and begins a new task. Measuring Team Performance provides suggestions for defining the goals and determining the measures that new teams need. Using this guidebook, teams can agree on types and frequency of measures and conduct their baseline (or first time) measures.